Terms and Conditions

Terms and Conditions 

Last updated: December 01, 2020 

Please read these terms and conditions carefully before using Our Service. 

VPRC offers you Memberships and other programs (our Goods and Services) through this website VPRC.ca. If you are going to use this website and/or purchase any of our Goods and Services, you need to read, understand and accept our Terms and Conditions. Here are the definitions of terms used here. 

Interpretation and Definitions Interpretation 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For the purposes of these Terms and Conditions: 

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. 

Account means a unique account created for You to access our Service or parts of our Service. 

Country refers to: Ontario, Canada 

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Alfie Vente O/A VPRC Guided Pain Relief, 100 King Street West, Suite 5600, Toronto, Ontario, M5X 1C(. 

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. 

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service. 

Goods refer to the items offered for sale by Us 

Services refers to services provided to you by Us

Order/s mean a request by You to purchase Goods and/or Services from Us.

Promotions refer to contests, sweepstakes or other promotions offered by Us.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to VPRC Guided Pain Relief, accessible from https://vprc.ca/ You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

 

Acknowledgment 

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. 

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. 

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. 

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. 

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. 

Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service. 

 

Current Service Offerings

 

1. Recorded Video Playlists, that we call “Sequences”. These are available with a certain level of subscription or membership.

2. Memberships/Subscriptions are offered at different levels and at different price points. Each level has different benefits, the higher the level the greater the benefits.

3. Live tutorials, live webinars, live one on one consultations (non-telemedicine)

4. Members must register for these offerings.

 

 

Memberships refer to 

1. The services or access to the Service offered on a subscription basis by the Company to You.

2. Refers to any of the services on the website that requires any form of registration by you.

3. Access to the services on the website require a membership/subscription.

4. Some goods and services are only available to paid memberships.

 

 

 

 

 

 

 

 

 

Membership

1. For safety reasons, Memberships and registrations are based on a registration process, which is reviewed. We have the right to reject any applications to register, at any time, if we deem the services may be unsuitable for an individual OR the individual does not have a physical presence in Canada.

2. Membership plans offered:

i) 1 Year plans

ii) Month-to-month plans

iii) One off video service at a charge

 

Placing Orders for Goods and Services

By placing an Order for Goods and services through the Website, You warrant that You are legally capable of entering into binding contracts. 

Your Information 

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. 

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order. 

Order Cancellation 

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

• Membership availability 

• Goods and services availability 

• Errors in the description or prices for Goods and Service

•  Errors in Your Order 

We reserve the right to reject any application for membership based on an application that is assessed and deemed unsuitable for the services and may potentially be detrimental to the applicant’s health and well being.

We reserve the right to reject any application if the applicant does not have a verifiable physical presence in Canada.

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected. 

Your Order Cancellation Rights 

 

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. 

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order. 

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession. 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. 

You will not have any right to cancel an Order for the supply of any of the following Goods: 

● The supply of Goods made to Your specifications or clearly personalized. ● The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. 

● The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. 

● The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. 

● The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

 

Availability, Errors and Inaccuracies 

We are constantly updating Our offerings of Goods on the Service. The Goods and Services available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites. 

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. 

Prices Policy 

The Company reserves the right to revise its prices at any time prior to accepting an Order. 

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order. 

Payments 

All Goods purchased are subject to a one-time payment or monthly payment, dependent on service or membership purchased.. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, Stripe for example). 

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order. 

 

Membership and “Other Membership Offerings” cancellations 

 

Cancellation Policy:

We require written notice of cancellation. Cancellations can be emailed to alfiev@vprc.ca. Cancellation period starts from the date of initial membership acceptance by vprc.ca. 

Membership cancellation periods are as follows: 

i) “1 Year plans”, 14-day cancellation with full refund.

ii) “Month-to-month”. 10-day cancellation with full refund.

“Other Membership Service” Offerings:

i)Live Tutorials Online

ii)Live Webinars Online

iii) Live Online Consultations (non-telemedicine)

iii) “Vente Signature Series Programs”.These can be a combination of live and recorded offerings, for a specific duration. Duration may vary from a couple of weeks to numerous weeks.

“Other Membership Offerings” Cancellation Policy:

We have a 10-day cancellation with full refund policy for all “Other Membership Offerings”. 

We require written notice of cancellation. Cancellations can be emailed to alfiev@vprc.ca. Cancellation period starts from the date of initial membership acceptance by vprc.ca.

 

Billing 

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. 

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. 

Fee Changes 

The Company, in its sole discretion and at any time, may modify the Membership and services  fees. Any Membership and services  fee change will become effective at the end of the then-current Membership period. 

The Company will provide You with reasonable prior notice of any change in Membership and service fees. 

Your continued use of the Service after the Membership fee change comes into effect constitutes Your agreement to pay the modified Membership  fee amount. 

 

Promotions 

Any Promotions made available through the Service may be governed by rules that are separate from these Terms. 

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply. 

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service. 

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. 

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. 

Intellectual Property 

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors. 

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. 

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. 

Your Feedback to Us 

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction. 

Links to Other Websites 

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. 

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and

agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. 

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit. 

Termination 

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. 

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service. 

Limitation of Liability 

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by (You through the Service or 100 CDN  if You haven't purchased anything through the Service. ) 

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. 

 

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. 

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. 

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. 

Governing Law 

The laws of Ontario Canada, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, provincial, national, or international laws. 

Disputes Resolution 

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. 

 

Severability and Waiver 

Severability 

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. 

Waiver 

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach. 

Translation Interpretation 

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions 

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. 

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service. 

Contact Us 

If you have any questions about these Terms and Conditions, You can contact us: ● By email: alfiev@vprc.ca

our Rights under the Consumer Protection Act, 2002

You may cancel this agreement at any time during the period that ends ten (10) days after the later of the day you receive a written copy of the agreement and the day all the services are available.  You do not need to give the supplier a reason for cancelling during this 10-day period.

In addition, there are grounds that allow you to cancel this agreement.  You may also have other rights, duties and remedies at law.  For more information, you may contact the Ministry of Consumer and Business Services.

To cancel this agreement, you must give notice of cancellation to the supplier, at the address set out in the agreement, by any means that allows you to prove the date on which you gave notice.  If no address is set out in the agreement, use any address of the supplier that is on record with the Government of Ontario or the Government of Canada or is known by you.

If you cancel this agreement, the supplier has fifteen (15) days to refund any payment you have made and return to you all goods delivered under a trade-in arrangement (or refund an amount equal to the trade-in allowance).

O. Reg. 17/05, s. 28 (3).

(4) If the consumer is to receive goods under the agreement, the statement mentioned in paragraph 10 of subsection (2) shall also set out the following:

If the supplier requests in writing repossession of any goods that came into your possession under the agreement, you must return the goods to the supplier’s address or allow one of the following persons to repossess the goods at your address:

The supplier.

A person designated in writing by the supplier.

If you cancel this agreement, you must take reasonable care of any goods that came into your possession under the agreement until one of the following happens:

The supplier repossesses the goods.

The supplier has been given a reasonable opportunity to repossess the goods and twenty-one (21) days have passed since the agreement was cancelled.

You return the goods.

The supplier directs you in writing to destroy the goods and you do so in accordance with the supplier’s instructions.

O. Reg. 17/05, s. 28 (4).